Child Policy
Bank Grooming honors all gentlemen, including the family man.
We however do not provide services to anyone under the age of 12,
and respectfully do not welcome children under the age of 12 into our location.
We are not child-proof.
Sharp instruments, hot styling tools, chemicals and a busy, congested area
make for a potentially dangerous environment for young children.
Reservations Policy
Please arrive a minimum of 5 minutes in advance of appointments.
Services will begin and end on time as a courtesy to the next client.
As a favor, we confirm all appointments 48 hours in advance.
You are also invited to telephone prior to your appointment to confirm exact times,
services, and ask any questions you may have.
Tardiness Policy
We understand that sometimes being late is unavoidable.
If for whatever reason you may potentially be late, we kindly request that you call to inform us.
If you are 10 minutes late or more, your service will need to be rescheduled and you will be charged a cancellation fee.
Cancellation / No-Show Policy
As we value your time, we also ask that you value ours.
We kindly request 24 hours notice for the rescheduling or cancelling of an appointment.
Please understand when you forget your appointment, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Appointments cancelled without 24 hours notice will be charged a cancellation fee.
Refund Policy
All service sales, gift card sales, and retail sales are final.
We are not responsible for lost gift cards, nor can we track them.
Animals Policy
No animals of any kind are permitted into Bank Grooming, UNLESS they are a service animal for those with disabilities.
Group Reservations
Call for details on wedding parties or any type of group reservation.
Must be booked at least 4 weeks in advance.
Prices vary based on service provider(s).
Cancellation / No-Show Policy
As we value your time, we also ask that you value ours.
We kindly request 24 hours notice for the rescheduling or cancelling of an appointment.
Please understand when you forget your appointment, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Appointments cancelled without 24 hours notice will be charged a cancellation fee.
